Experts in partnering with you to deliver all your fulfilment needs. Our quick and simple onboarding process gives you time to focus on driving your business forward.
SKU Logistics have significant experience integrating with multiple digital order systems and connecting clients with a broad range of carrier options for both B2B and B2C in the UK and the rest of the world.
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SKU Logistics helps fulfil orders for your products and materials, so they can be delivered to your end customers in the most cost-effective way.
Our experienced warehouse, account management and customer service teams, coupled with best-in-class systems, can solve problems, leaving you to focus on developing your business further.
Pick accuracy
Orders a day despatched
Storage locations
Pick locations
From the first point of contact, we will engage with you to understand your detailed requirements and from there will tailor:
We have significant experience supporting a broad range of customers and handling diverse product ranges, from small items to large bulky products.
Our simple 'booking in' process for suppliers allows flexible receipt of products, from UK hauliers and carriers, as well as shipping containers from overseas.
We also have a comprehensive quality assurance and checking process for inbound goods, and provide clients with full transparency of their inventory status.
We will fast-track any product to fulfil out of stocks and back orders.
We have secure, dynamic and varied storage solutions to meet every need. Our storage locations are then tailored to ensure they are appropriate for the product attributes.
Utilising our 'Warehouse Management System', we optimise your inventory flows and availability, ensuring we fulfil all your customers' orders whilst giving you full transparency of your stock.
With a pick accuracy of 99.9%, driven through individual product and location barcode scans, we are proud of the quality service we offer. Through our established processes and fully integrated warehouse management system, we are able to pick a multitude of varying orders in a very accurate, timely fashion.
We have the ability to scale up the operation and during peak periods, we are still able to maintain a high standard of service with the same commitment and care.
Our teams have significant experience in packing a diverse range of products and understand the importance of this supply chain process.
Quality assurance checks are undertaken at this stage in the process to ensure your customers receive their orders securely and accurately.
We constantly work with our clients on the packaging requirements for their goods in transit for the final mile and are always keen to support sustainable solutions.
One of our key strengths is the integration with many parcel delivery services offering our clients and end customers both express and standard delivery options.
We support e-commerce customers by tailoring a delivery service to complement their businesses proposition and have a large portfolio of delivery partners offering multiple options for the end customer, to ensure a cost-effective and reliable delivery solution.
Whether it is through a mail, courier or pallet network, we have daily collections from a wide range of providers offering both domestic and international options.
This ensures we can cater for a range of product dimensions and communicate with the end customer on the order status from despatch to delivery.
We have dedicated space in our distribution centres to receive and process returns on behalf of our clients, for both courier and end customer parcels.
We support the whole process, from arranging or recommending return couriers, to sorting and quality assurance checking upon receipt.
With a swift process and a committed team, we are able to work with clients effectively to resolve and process returns queries.
Our management portal logs the returns and then we work with our clients to determine the next steps - whether that be to return to stock, quarantine as damaged or resend to the customer.
Our devoted account management team provides a personal and interactive partnership, always on hand to support your everyday needs. With a wide range of experience, they help problem solve and manage the day-to-day end-to-end process, from order management to chasing delivery queries.
We have a friendly, polite and professional customer services team that offers a range of services, including the processing of mail, telephone and email orders. They are also on hand as a key contact for end customers dealing with a wide range of delivery and product queries.
Contact us to discuss an ecommerce fulfilment solution
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At SKU Logistics, we care about the service we offer our clients and are proud to deliver a personal touch - ensuring high-level performance across the board, for a diverse number of sectors. Our experienced team is dedicated to ensuring products are delivered to the end destination in the most cost-effective and accurate way. We pride ourselves on being an extension of our client's business and work in partnership to offer ongoing solutions and continuous improvements to both processes and technology.
Our customers are important to us and we strive to improve their business by delivering a seamless fulfilment solution.
We like to speak and engage with our customers regularly to review performance, problem-solve and offer advice.
Our "can do" attitude, enthusiasm and energy, drives us to consistently challenge processes, delivery solutions and system enhancements in the most cost-effective way.
