Privacy Policy at SKU Group

SKU Logistics Ltd is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and in accordance with applicable data protection laws.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, or engage with our services.

1. Who We Are

SKU Logistics Ltd is the data controller responsible for the personal information collected through this website.

If you have any questions regarding this Privacy Notice or your personal information, please contact us using the details provided at the end of this notice.

2. Information We Collect

We may collect and process information that you provide to us, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Address details
  • Any information submitted through website forms, emails or other communications

We may also collect technical information about your visit to our website, including IP address, browser type, device information and website usage statistics.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests.
  • Provide information about our services.
  • Manage customer, supplier and business relationships.
  • Maintain and improve our website and services.
  • Comply with legal and regulatory obligations.
  • Protect our systems, business operations and users.

4. Legal Basis for Processing

We process personal information where:

  • It is necessary to respond to your enquiry or request.
  • It is necessary to fulfil a contract or take steps before entering into a contract.
  • It is necessary for our legitimate business interests.
  • It is necessary to comply with a legal obligation.
  • You have provided consent where consent is required.

5. Sharing Your Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers where necessary to support our business operations, including IT support providers, website hosting providers, logistics partners, professional advisers and other suppliers acting on our behalf.

We may also disclose personal information where required by law, regulation or legal process.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

Personal information may be stored within secure systems operated by SKU Logistics Ltd and approved service providers.

7. Data Retention

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes or support legitimate business requirements.

8. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse website usage and enhance user experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

9. Your Rights

Under UK data protection law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of information where applicable.
  • Object to or restrict certain processing activities.
  • Request transfer of information where applicable.
  • Withdraw consent where processing relies on consent.

Requests will normally be handled free of charge in accordance with applicable legislation.

10. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of external websites and encourage you to review their privacy notices separately.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services, legal requirements or business operations. The latest version will always be published on this page.

12. Contact Us

If you have any questions regarding this Privacy Notice or wish to exercise your data protection rights, please contact:

SKU Logistics Ltd
Email: info@sku.co.uk
Telephone: 01420 525500

You also have the right to raise concerns with the Information Commissioner's Office (ICO) if you believe your personal information has been processed incorrectly.